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Rules and Regulations.
· Swimmer must be 6 years old and above. 5 years old children are allowed to swim only with a parent’s escort into the pool.
· Swimmer’s weight shall not exceed 90 kilograms.
· People with acute and chronic skin diseases, mental diseases, cardiovascular diseases, sexually transmitted diseases, helminthiasis and other infectious diseases, under the influence of a drug or alcohol and people with special need and infantile cerebral palsy will not be allowed to swim with dolphins.
How to purchase a swimming ticket?
1. Please check the date and time of the selected ticket carefully before purchasing. Tickets purchased are non-refundable.
2. You can pay for the purchase on the site with a debit or credit card of any bank. All your card details will be encrypted. Pattaya Dolphinarium does not keep or transfer information about clients' bank cards to third parties.
3. After purchasing, you will receive a mail to the specified email. In the attached files, you will find a ticket with QR-code that will need to be shown to the Pattaya Dolphinarium staff. If you cannot find this mail, please check your Spam folder.
Remark: If you have any problems with your purchase, please contact our Pattaya Dolphinarium Hotline at 064-77-88-999 (daily from 10:00 till 18:00).
Terms and Conditions
1. Swimming tickets are non-refundable and are not allowed to change the date and time.
2. 1 swimming ticket is for only 1 swimmer. Customers are not allowed to switch or change to another person after entering the pool.
3. Please contact our staff 15-20 minutes before swimming time for registration.
4. Birth certificates shall be presented for children aged 5-6 years old.
5. Swimming queue is arranged according to the readiness of the swimmer and staff’ decision.